18 Raffles Quay Telok Ayer Festival Market #01-94 Lau Pa Sat Festival Market
Fragrance
210 m
205 New Bridge Road Chinatown Market Exit A
Ya Kun Kaya Toast
520 m
1 Raffles Place One Raffles Place One Raffles Place Shopping Mall
Subway
240 m
133 New Bridge Road Chinatown Point Unit #B1-37 Chinatown Point
People's Park Centre
220 m
101 Upper Cross Street People's Park Centre
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
6.3
Location
8.3
Service
8.5
Dining
6.3
Guest reviews
7.2/10
based on 18 reviews
6.9
6.9/10 based on 689 reviews
Jane
United Kingdom,
November
2023
7.6/10
The hotel is very convenient, with friendly and accommodating service, great location, but some rooms lack windows and are expensive for the facilities offered.
Rooms
6.0
My room didn't have a window, but I was informed about this during the reservation. It was small and slightly claustrophobic, but since I was out most of the day, it wasn't a big issue.
Service
9.0
The staff was super polite and kind, especially Han at the reception. They were always helpful with any queries we had.
Location
8.0
The location was great, close to Chinatown and Outram Park MRT, making it easy to access major places in central Singapore. Lots of food options nearby.
Dining
7.0
Eating out was not a problem in Chinatown. The dining options were alright, especially considering the price range of the hotel.
Facilities
8.0
The hotel had dry cleaning, a paid airport shuttle, and tours/ticket assistance available for convenience.
Alan
United Kingdom,
September
2023
7.6/10
My stay at this hotel was a mixed experience. The rooms, although smaller than expected from the pictures and lacking windows, were clean and conveniently situated in the heart of Chinatown near Clarke Quay. The service was exceptional with friendly and helpful staff, particularly Han at reception. The location was superb, just a stone's throw away from Chinatown MRT Station and surrounded by plenty of dining options. Dining was adequate but could improve in a city like Singapore. Overall, it's a decent choice with some room for enhancement.
Rooms
7.0
The rooms, although smaller than the pictures and without windows, were clean and centrally located.
Service
9.0
The service here was fantastic, the staff were not only friendly but also very accommodating, especially Han at reception.
Location
8.0
The location was perfect, just a short walk from Chinatown MRT Station with numerous dining options nearby.
Dining
6.0
Dining was satisfactory but could be more varied, especially considering the high prices in Singapore.
Facilities
Robert
United Kingdom,
May
2023
7.8/10
The hotel offers cozy rooms, right in the heart of Chinatown with easy access to attractions. The staff are extremely helpful, and the location is ideal for exploring the city. However, the small room size may be a challenge, and dining options are limited without breakfast provided.
Rooms
7.0
My room was very cozy, but quite small, located on the second floor facing a road with bustling restaurants and establishments.
Service
9.0
I found the staff to be really helpful and accommodating throughout my stay.
Location
9.0
The hotel's location is fantastic, right in the heart of Chinatown with easy access to the MRT station and nearby attractions. It's also close to great dining options and parks for morning walks or exercise.
Dining
6.0
Dining options are limited without breakfast provided, which would have been a nice addition considering the price range. However, there are plenty of restaurants to explore in Chinatown.
Facilities
8.0
The hotel offers dry cleaning services, a paid airport shuttle, and assistance with booking tours and tickets.
Andy
United Kingdom,
April
2023
6.4/10
The hotel is located right in the heart of lively Chinatown, perfect for a short stay. The service was a mix of friendly and unhelpful experiences. The rooms were somewhat uncomfortable and lacked basic amenities, but the location was ideal for exploring different parts of the city.
Rooms
5.0
The room had a super smelly odor, so I had to keep the window open for ventilation. It was a bit claustrophobic with no view, but it served its purpose as I was out most of the day.
Service
7.0
The staff had moments of friendliness but also seemed unhelpful at times. Special thanks to the receptionist Han for being polite and accommodating.
Location
8.0
The hotel is right in the middle of Chinatown, making it convenient to explore the area and reach various parts of the city easily. It's a lively location perfect for a short stay.
Dining
6.0
Dining options were limited, especially for the price range. It would have been nicer to have more variety, considering the city's reputation for great food.
Facilities
6.0
The hotel didn't offer many facilities, but it was adequate for a short stay in Chinatown.